Building Customer Relationships During Crisis: A System For Delivering Value

ON-DEMAND WEBINAR

 

With all the uncertainty that has come with the COVID-19 outbreak, one priority is clear for businesses: helping our customers weather this storm.

 

We’re seeing more and more companies put a greater emphasis on retaining and strengthening their relationships with existing customers by delivering value.

 

Allocating resources to strengthening relationships makes sense, but how do you actually put a scalable system in place to do this? Moreover, how do you implement the measurement and tracking needed to ensure your resources are most effectively allocated?


We’ll cover how to build a playbook and system on this topic. Join Ziv Peled, Chief Customer Officer at AppsFlyer, and Jay Nathan, Founder & Managing Partner at Customer Imperative, to learn their winning processes for building and maintaining customer relationships during crisis.

 

Speakers

Ziv Peled

Ziv Peled
Chief Customer Officer, AppsFlyer

Jay Nathan

Jay Nathan
Founder, Customer Imperative